These Terms and Conditions ("Terms") govern the provision of services by Bang Media Pty Ltd ("Bang Media," "we," "us," or "our") to the client ("Client" or "you"). By engaging our services and upon payment of the invoice, you agree to be bound by these Terms.
Bang Media Pty Ltd provides a range of services, including but not limited to:
A detailed Scope of Work ("SOW") will be provided for each project, outlining specific services, deliverables, timelines, and costs. Any additional work outside the agreed SOW will require a separate agreement and may incur additional charges.
The project includes a specified number of revision rounds as detailed in the SOW. Additional revisions or changes beyond the agreed scope will be quoted and billed separately.
Bang+ Retainer Agreements have a 12-month term. Early termination by the client requires payment of the remaining contract value in full.
Video and photography services cannot be carried out in wet or adverse weather conditions. In such cases, sessions will be rescheduled at a mutually agreed time without additional charges.
Bang Media does not offer any guarantees regarding sales, marketing outcomes, or specific results from our services. While we strive for excellence, results may vary based on numerous factors beyond our control.
Bang Media is not liable for any indirect, incidental, or consequential damages arising from the use of our services. Our total liability is limited to the amount paid by the client for the specific service in question.
Both parties agree to keep confidential any proprietary or sensitive information shared during the course of the agreement. This obligation extends beyond the termination of the contract.
In the event of a dispute, both parties agree to first attempt resolution through informal negotiations. If unresolved, the dispute will be referred to mediation before any legal proceedings are initiated.
Neither party shall be liable for any failure or delay in performing their obligations under this agreement if such failure or delay is due to causes beyond their reasonable control, including but not limited to fire, floods, acts of God, governmental regulations, war, riots, terrorist activities, strikes, lockouts, industrial disputes, pandemics, or epidemics. The affected party must notify the other in writing within [number] days of becoming aware of the force majeure event, detailing its nature and expected duration. Both parties shall use all reasonable endeavors to mitigate the effects of the force majeure event and resume performance as soon as practicable. If the event continues for a period exceeding [number] days, either party may terminate the agreement upon written notice to the other.
These Terms are governed by the laws of Queensland, Australia. Any disputes arising from these Terms or our services will be subject to the exclusive jurisdiction of the courts in Queensland.
Bang Media reserves the right to amend these Terms at any time. Clients will be notified of significant changes, and continued use of our services constitutes acceptance of the updated Terms.
By engaging Bang Media's services and upon payment of the invoice, the client acknowledges having read, understood, and agreed to these Terms and Conditions.
We understand that plans can change. If you need to cancel or reschedule a video shoot, we require for a minimum of 24 hours' notice.
We'll always do our best to accommodate changes where possible.
Once a website has been approved and signed off by the client, any further changes, updates, or additions will be treated as new work and may incur additional charges. All change requests must be submitted via our official support system at support.bangmedia.com.au.
In-Scope Support Works: Our standard support includes the following services at no additional charge:
Out-of-Scope Support Works (Additional Charges Apply): All other services fall outside the scope of standard support and will incur additional fees at the following rates:
Examples of out-of-scope work include:
Billing Terms:
Additional Website-Specific Terms:
We may collect Personal Information about your representatives, your clients and others when we provide services to you. If we do, you agree to work with us to ensure that we both meet the obligations that we each may have under the Privacy Act 1988 (Cth) (as amended) (Privacy Act). The obligations may include notifying the relevant person to whom the personal information relates who we are and how we propose to use their personal information. Where you have collected personal information, you confirm that you have collected the personal information in accordance with the Privacy Act, that you are entitled to provide this personal information to us and that we may use and disclose the personal information for the purpose/s we provide our services to you. We will handle personal information in accordance with the Privacy Act.
For questions about these Terms & Conditions, please contact us at hello@bangmedia.com.au